Reference

Terms Conditions: What You Agree to When You Open an Account

These terms set out how your d bajee account works—what you can do, what we promise, and the rules that keep everything clear. We wrote them to cover deposits, withdrawals, bonus rules, dispute steps and account security for players in eligible Bangladesh regions.

Account registrationDeposit & withdrawal rulesBonus termsDispute resolutionResponsible account use

Explore Lobby Read FAQ

How These Terms Apply to You

d bajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with d bajee, you agree to these terms in full. They govern every part of your account—how you fund it via bKash, Nagad or Rocket, how you place bets on cricket or football markets, how you spin slots like Gates of Olympus or

1
join live baccarat tables, and how you request withdrawals. We update these terms from time to time; when we do, we post the new version on this page and notify active account holders by email or account message. Your continued use after an update means you
2
accept the revised terms. These terms are governed by the laws of our operating jurisdiction. Access to our platform depends on your local law and the eligible regions we serve—if online betting or casino play is restricted where you are, you may not open an account
3
or place wagers. You confirm you are of legal age in your region and that you use your own funds. We reserve the right to verify your identity, request documents and suspend accounts that show signs of fraud, multiple registrations or breach of these terms. Any
4
dispute that cannot be resolved through our support channels will be handled according to the dispute-resolution clause below. By opening your account, you acknowledge you have read, understood and accepted every section of these terms, including payment rules, bonus conditions, prohibited activities and account-closure procedures.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HELP CHANNELS

Contact Us About These Terms

If you have a question about any clause in these terms, or if you need to report an account issue, reach us through live chat, email or phone. Our Bangladesh support team is here to walk you through verification steps, explain bonus conditions, or help resolve payment or betting disputes. Keep your account number handy when you contact us so we can pull up your history quickly.

Live Chat Open the chat widget in the bottom corner of any page and type your question. Our team replies in under a minute during peak hours; typical wait time is under thirty seconds.

Email Support Send your query to support@d bajee with your account username and a description of the issue. We aim to reply within four hours on weekdays, longer on weekends.

Phone Line Call our Bangladesh support line for urgent account or payment issues. The number is listed in the contact section of your account dashboard; standard telecom charges apply.

PAYMENT RULES

Deposits, Withdrawals and Wallet Clearing

You fund your account via bKash, Nagad, Rocket, Upay or bank transfer. Deposits usually clear in under a minute; if a payment does not appear after five minutes, screenshot your transaction confirmation and send it to support. Minimum deposit is typically one hundred taka; maximum limits are shown on the deposit screen and vary by payment method. Withdrawals require identity verification first. Once verified, request a withdrawal in the cashier section; we process most wallet withdrawals within one business day, though bank transfers may take two to three business days depending on your bank.

Fast Wallet Deposits

Send via bKash, Nagad or Rocket to the account number shown in the cashier.

Withdrawal Verification

Upload your ID and address proof before requesting your first withdrawal. Once verified, wallet withdrawals process within one business day; bank transfers may take two to…

Same-Method Rule

Withdraw to the same wallet or bank account you deposited from. If you used multiple methods, we split the withdrawal to match the deposit proportions, keeping…

Bonus Wagering First

You must complete the wagering requirement on any bonus before you can withdraw the winnings tied to it.

Open Account Explore Lobby

ACCOUNT ESSENTIALS

Registration, Verification and Account Limits

You may hold one account only. Register with accurate personal details—your name, date of birth, phone number and email must match the documents you provide during verification. We ask for ID proof and address proof before your first withdrawal; upload clear photos through the account-verification section. If you try to open multiple accounts, we will close the duplicates and void any bets or winnings tied to them. You are responsible for keeping your login credentials secure; do not share your password or let anyone else use your account. If you suspect unauthorised access, contact our support team immediately so we can freeze the account and investigate.

One Account Per Person

Each player may register one account only. Duplicate accounts will be closed and funds returned after deducting any bonus value or winnings from prohibited play.

ID Verification Required

Before your first withdrawal, upload a government ID and proof of address. We review documents within one business day and notify you by email once verification is complete.

Secure Your Login

Keep your password private and enable two-factor authentication in account settings. If you see activity you did not authorise, message support straight away so we can lock the account.

Account Limits and Closure

We reserve the right to limit stake sizes, restrict bonus eligibility or close accounts that breach these terms, engage in fraudulent activity or abuse promotional offers repeatedly.

Open Account Explore Lobby

Google Play App Store

PROMOTION RULES

Bonus Terms, Wagering and Expiry

Promotions are subject to specific terms posted on the offer page. Most bonuses carry a wagering requirement—you must turn over the bonus amount a stated number of times before you can withdraw the related winnings. Bonus funds and any winnings from them are held in a separate bonus balance until wagering is complete. Not all games contribute equally: slots usually count one hundred per cent, live casino and table games may count ten to twenty per cent, and some games are excluded entirely. Check the offer terms to see which games qualify.

Wagering Requirements

Each bonus shows a rollover target—for example, thirty times the bonus amount. Spin slots, place sports bets or play live tables to meet the target; your progress is tracked in…

Game Contribution Rates

Slots count one hundred per cent toward wagering; live casino and table games count less, typically ten to twenty per cent.

Bonus Expiry

You have a set number of days to complete wagering, usually seven to thirty depending on the offer.

Forfeiting a Bonus

You can cancel a bonus any time by messaging support. We will clear the bonus balance and related winnings, leaving your cash deposits and any cash winnings untouched.

Open Account Explore Lobby

Google Play App Store

COMPLIANCE PILLARS

How We Handle Your Data and Protect Your Account

We process your personal information according to our privacy policy—ID documents, payment records and account activity are stored securely and used only for verification, fraud prevention and regulatory compliance. We use SSL encryption on every page to protect your login and payment data in transit. You can request a copy of the data we hold about you, ask us to correct errors, or request account deletion by contacting support. When you close your account, we retain transaction records for the period required by financial regulations, then delete personal identifiers.

Data We Collect We store your name, date of birth, phone number, email, ID documents, payment history and betting records. This data is used to verify your identity, process transactions and comply with financial regulations.

SSL and Secure Storage Every page on d bajee uses SSL encryption. Your login credentials and payment details are hashed and stored in access-controlled databases; our platform is audited regularly for security vulnerabilities.

Your Data Rights You can request a copy of your data, ask us to fix mistakes, or request account deletion by emailing support. We respond to data requests within seven business days and complete deletions within thirty days.

Retention and Deletion When you close your account, we keep transaction logs for seven years as required by financial law, then delete personal identifiers. You can request early anonymisation by contacting our compliance team.

WHAT NOT TO DO

Prohibited Activities and Account Suspension

You may not use your account for any unlawful purpose, including money laundering or funding illegal activity. You may not open multiple accounts, collude with other players, use automated betting software or scripts, or exploit technical errors for profit. You may not share your account, sell it, or let anyone else log in with your credentials. If we detect any of these activities, we will suspend your account immediately, void all pending bets and winnings, and may report the matter to relevant authorities. You may not reverse-engineer our software, interfere with our servers, or attempt to gain unauthorised access to other players' accounts.

No Multiple Accounts

One account per person. If we find duplicate accounts, we close them, void bets placed through them and confiscate any winnings, returning only the original deposits where applicable.

No Bots or Automation

You must place bets manually. Automated betting tools, scripts and third-party software that interact with our platform are banned and will trigger immediate suspension.

No Collusion or Arbitrage

Coordinating bets with other players, exploiting pricing differences across bookmakers, or any form of syndicate play is prohibited and results in account closure and fund seizure.

No Fraudulent Activity

Using stolen cards, falsified documents, chargebacks to reverse legitimate deposits, or any attempt to manipulate payment or game systems will be reported to authorities and prosecuted where possible.

Open Account Explore Lobby

WAGER TERMS

Betting Rules, Settlement and Voided Bets

Every bet you place is a contract between you and d bajee at the odds displayed when you confirm the slip. Once confirmed, a bet cannot be cancelled unless the event is postponed or abandoned according to our settlement rules. We settle sports bets as soon as the official result is declared; if a match is abandoned, bets are void and stakes returned. Casino game results are determined by certified random-number generators; live-dealer outcomes follow the studio's rulebook. If a technical error causes a game to freeze or disconnect, the round continues on the server and the result is recorded in your game history.

Odds Locked at Confirmation

The odds shown when you tap Place Bet are the odds you get. If the line moves before you confirm, you will see the updated price and can choose to…

Abandoned Match Rules

If a cricket or football match is abandoned before the official cut-off time, we void all bets and return your stake. Completed markets—first goal, first-half result—settle as normal.

Casino Game Disconnects

If your connection drops during a slot spin or live-dealer hand, the round finishes on the server.

Voided Bets and Errors

We void bets on obvious pricing mistakes, duplicate wagers caused by technical glitches, or activity flagged by our fraud-detection system. Stakes are refunded; any winnings from voided bets are removed.

Open Account Explore Lobby

Terms & Conditions FAQ

No. Each person may register one account only. If we find duplicate accounts, we will close them and void any bets or winnings placed through the additional accounts, returning your original deposits where appropriate.

You must withdraw to the same wallet you deposited from. If you used multiple methods, we split the withdrawal proportionally. This rule helps us prevent fraud and meet anti-money-laundering requirements.

Each bonus shows an expiry timer on the offer page, usually seven to thirty days. If you do not meet the rollover target in time, the bonus and any winnings from it are removed automatically.

No. Once you confirm a bet, it cannot be cancelled unless the event is postponed or abandoned according to our settlement rules. Always check your slip carefully before you tap Place Bet.

Upload a clear photo of your government-issued ID and a recent utility bill or bank statement showing your address. We review documents within one business day and email you once verification is complete.

Use the Forgot Password link on the login screen to reset via email. If you lose access to your registered phone number, contact support with your ID proof so we can verify your identity and update your account.

Reference